SaunaLife Model S4B (Soak-Series Home Wood-Burning Hot Tub, Black, Up to 6 Persons) *

The SaunaLife SOAK-Series Model S4B represents the very best in wood-burning hot tub quality, efficiency, and luxury.  

• Thermo-Spruce materials (lasts up to 2X longer than Cedar)  
• Luxury outdoor wood-burning hot tub 
• Designed for outdoor ergonomic hot tub bathing experiences 
• Arrives fully assembled and no electricity required (eco-friendly) 
• Spacious interior holds over 304 gallons of pure water bathing pleasure 
• Thick dark grey contoured fiberglass lining provides enhanced bather comfort 
• Stainless steel wood-burning heater utilizes dual heat compartments for unmatched efficiency   
• Rapid response heat-up time prepares water to ideal temperatures in under 2-hours 
• Wood-burning heater constructed of 304 stainless steel 
• Polished stainless steel chimney with protection 

Complete product information, and shipping information below

DESCRIPTION

Model S4B Outdoor Wood-Burning Hot Tub   

The SaunaLife SOAK-Series Model S4 represents the very best in wood-burning hot tub quality, efficiency, and luxury.  

Ready for your hot tub party  

The Model S4B wood-fired hot tub arrives completely assembled and is easy to set up. Its ergonomically shaped fiberglass tub is a comfortable place for up to 6 people. The interior surface is easy to clean, and the exterior is crafted from thermally enhanced spruce for superior weather resistance and durability. 

Engineered for efficiency and performance 

Engineered and crafted in the Northers Europe, this super-efficient hot tub heats in 1/3 of the time as traditional wood-fired hot tubs. No electrical connection is required. At the heart of the Model S4 is its ingenious self-cleaning corrugated stove with a secondary chamber that transfers heat from the smoke – reducing wood consumption up to 50% compared with other hot tubs. Brilliantly, the air between the fiberglass lining and the wood exterior is super-heated to accelerate the heating process. The stove is cleverly engineered to draw cooler water through a lower channel and redistribute it though an upper channel to equalize the temperature.  

Start enjoying sooner 

This incredibly efficient wood stove will heat 304 gallons of water from 40°F (5°C) to 95°F (35°C) in 1.5 to 2 hours – the fastest-heating wood-burning hot tub available.  

Relax with friends and family the luxury of your Model S4 backyard wood-burning hot tub from SaunaLife. 

FEATURES 

Model S4B Outdoor Wood-Burning Hot Tub   

• Thermo-Spruce materials (lasts up to 2X longer than Cedar)  
• Luxury outdoor wood-burning hot tub 
• Designed for outdoor ergonomic hot tub bathing experiences 
• Arrives fully assembled and no electricity required (eco-friendly) 
• Spacious interior holds over 304 gallons of pure water bathing pleasure 
• Thick dark grey contoured fiberglass lining provides enhanced bather comfort 
• Stainless steel wood-burning heater utilizes dual heat compartments for unmatched efficiency   
• Rapid response heat-up time prepares water to ideal temperatures in under 2-hours 
• Wood-burning heater constructed of 304 stainless steel 
• Polished stainless steel chimney with protection 
• Durable Thermo-Spruce tub surround (1.65” thick), painted black  
• Superior thermal resistance (R-value) to retain heat  
• Matching Thermo-Spruce wood steps for easy access 
• Extra thick steel reinforced foam cover, folds for ease of removal and storage 
• Dark grey marine grade vinyl cover exterior 
• Integrated hot tub drainage tap 
• Up to 6 bathers 
• Exterior dimensions – 79" diameter and 37” high  
• Interior dimensions – 71" diameter and 33” deep 
• Designed by SaunaLife and handcrafted in Northern Europe 

Thermo-Spruce Material Advantages 

• Lasts up to 2X longer than Cedar 
• Superior thermal resistance (R-value) 
• Eco-friendly 
• Ideal for water use (stable)  

INCLUDES

Model S4B Outdoor Wood-Burning Hot Tub  

• Fully assembled hot tub 
• Steps 
• Insulated cover  
• Drainage with tap 
• Polished stainless steel chimney 
• Chimney cap 

SPECIFICATIONS

Model	Model S4B
Material	Thermo-Spruce
Interior Dimensions	71" Diameter x 33"D
Exterior Dimensons	79" Diameter x 37"H
Water Capacity	304 Gallons
Product Weight when filled	3064 lbs
Stove Dimensions	19.8"L x 11.8"W x 13.1"H
Chimney Dimensions	95"H x 4.7" Diameter
Maximum Wood Length	16"
Maximum Temperature	106F
Shipping Dimensions	91"L x 46"W x 87"H
Shipping Weight	595 lbs

SHIPPING

TECHNICAL

For any questions or support regarding installation, product dimensions, or warranty, our team is here to help! Please reach out to us at support@shophealthybodyhq.com and we’ll respond as quickly as possible.

SHIPPING & DELIVERY

Shipping Policy

Effective Date: January 12, 2026

1. Overview

This Shipping Policy explains how orders are processed, delivered, and tracked for purchases made through shophealthybodyhq.com (“we,” “us,” “our”). It also outlines shipping timeframes, costs, delivery restrictions, and what to do if there is a problem with your shipment.

2. Order Processing

• Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays.
• Processing includes order verification, payment authorization, and preparing your items for shipment.
• During peak seasons (e.g., holidays or sales events), processing may take longer. 

3. Shipping Methods & Carriers

We use reputable carriers such as Canada Post, UPS, FedEx, DHL, or freight services depending on the size and destination of the order.

• Standard Shipping: Cost and delivery time vary by weight and destination.
• Expedited or Express Shipping: Available at additional cost where offered.
• For large or heavy items, freight shipping with scheduled delivery may be required.

Exact rates will be calculated at checkout based on your shipping address and selected method.

4. Estimated Delivery Times

After processing, delivery times generally fall within:

• Domestic (Canada): 3–10 business days
• U.S. Orders: 5–15 business days
• International Orders: 10–30 business days
  These are estimates only and depend on carrier performance, customs delays, or other factors beyond our control. 

5. Order Tracking

Once your order ships, we will send a shipping confirmation email with tracking details.

• Tracking is available through the carrier’s website.
• If you do not receive tracking information within 5 business days of ordering, contact us at support@shophealthybodyhq.com

6. Shipping Costs

• Shipping charges are calculated at checkout based on the destination, weight, and shipping method selected.
• Any free shipping promotions will be applied automatically when eligible.
• Duties, taxes, and customs fees for international orders are the responsibility of the customer unless otherwise specified.

7. Delivery Restrictions

• We are unable to deliver to P.O. boxes or APO/FPO addresses for certain carriers.
• Some products may not be eligible for shipment to specific countries due to size, carrier restrictions, or regulatory reasons.
• If a destination is not supported, you will be notified before your order is shipped.

8. Lost, Stolen, or Delayed Packages

If your shipment is delayed, lost, or appears to be missing:

• First, check the tracking information provided by the carrier.
• If tracking shows delivery but you have not received your package, contact the carrier and then notify us so we can assist.
• For confirmed lost packages, we will work with the carrier to resolve the issue and may offer a replacement or refund depending on the situation.

9. Damaged Shipments

Please inspect your package upon arrival. If items are damaged in transit:

• Keep all packaging and photos of the damage.
• Email support@shophealthybodyhq.com with photos and your order number within 7 days of delivery.
• We will review the information and work with the carrier to process a claim, replacement, or refund.

10. International Shipping

For orders outside Canada:

• International shipping costs, import duties, tariffs, and taxes may apply and are the responsibility of the recipient.
• Estimated delivery times for international orders are longer than domestic delivery and may be affected by customs processing delays.

11. Changes & Updates

We may update this Shipping Policy from time to time to reflect changes in shipping carriers, pricing, or our fulfillment procedures. Updated policies will be posted on this page with a revised “Effective Date.”
If you have questions about your order or this policy, contact us using the details below.

Contact Information

Healthy Body HQ
3135 Argentia Road, Unit 2, Suite 1011
Mississauga, ON L5N 8E1, Canada

Phone: (437) 837-1618
Email: support@shophealthybodyhq.com

Support Hours:
Weekdays: 5:00 PM – 9:00 PM EST
Weekends: 9:00 AM – 5:00 PM EST

RETURN & REFUNDS

Return & Refund Policy

Effective Date: January 12, 2026

1. Overview

At Healthy Body HQ, we stand behind the quality of our products and want you to feel confident when shopping with us. This Return & Refund Policy explains the conditions under which returns, refunds, and cancellations are accepted for purchases made through shophealthybodyhq.com.

2. Order Cancellations

• Orders may be cancelled within 24 hours of purchase for a full refund, provided the order has not entered processing or shipment.
• Once an order has been processed or shipped, it can no longer be cancelled and must follow the return process outlined below.

3. Return Request Window

• Return requests must be submitted within 30 days of the delivery date.
• Requests made outside this window may not be eligible for a refund or return.

4. Return Eligibility Conditions

To qualify for a return, all of the following must apply:

• The product must be unused, uninstalled, and unassembled
• The item must be returned in its original packaging, including all accessories, manuals, and components
• The product must be in resalable condition, free from damage or signs of use
• A Return Merchandise Authorization (RMA) must be approved before returning any item

Returns that do not meet these conditions may be refused.

5. How to Initiate a Return (RMA Process)

To begin a return:

1. Email support@shophealthybodyhq.com with your order number and reason for return
2. Our team will review your request and issue an RMA if approved
3. Carefully package the item and ship it using a trackable shipping method

Customers are responsible for return shipping costs unless the return is due to a defect, damage, or our error.

6. Restocking & Non-Refundable Fees

• Approved returns are subject to a 20% restocking fee
• Original shipping and freight charges are non-refundable
• Refused deliveries (not due to damage) may incur additional handling or return shipping fees

7. Refund Processing Timeline

Once your return is received and inspected:

• Refunds are processed within 3–10 business days
• Refunds are issued to the original payment method
• Processing times may vary depending on your financial institution

8. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect:

• Notify us within 14 days of delivery
• Provide photos or video documentation of the issue
• We will arrange a replacement or refund at no additional cost, including shipping

Do not return damaged or defective items without contacting us first.

9. Non-Returnable Items

The following items are not eligible for return:

• Custom or made-to-order products
• Items that have been used, assembled, or installed
• Products missing original packaging or components
• Items marked as Final Sale

10. Lost or Undelivered Orders

If your order is delayed or missing:

• Contact us promptly so we can investigate with the carrier
• If the order is confirmed lost, we will issue a replacement or refund

11. International Orders

For international orders (if applicable):

• Customers are responsible for return shipping, duties, and taxes
• Not all products are eligible for international returns

12. Policy Updates & Legal Rights

This policy does not limit your rights under applicable consumer protection laws.
Healthy Body HQ reserves the right to update this policy at any time, with changes effective upon posting.

Contact Information

Healthy Body HQ
3135 Argentia Road, Unit 2, Suite 1011
Mississauga, ON L5N 8E1, Canada

Phone: (437) 837-1618
Email: support@shophealthybodyhq.com

Support Hours:
Weekdays: 5:00 PM – 9:00 PM EST
Weekends: 9:00 AM – 5:00 PM EST

TERMS OF SERVICES

Terms of Service

Effective Date: January 12, 2026

1. Acceptance of Terms

Welcome to Healthy Body HQ. These Terms of Service (“Terms”) govern your access to and use of shophealthybodyhq.com (the “Site”) and the purchase of products from us. By using the Site or placing an order, you agree to be bound by these Terms, our Privacy Policy, Return & Refund Policy, Shipping Policy, and Payment Policy. If you do not agree with these Terms, please do not use the Site or make a purchase. 

2. Who Can Use Our Site

You must be at least the age of majority in your jurisdiction to make purchases on the Site. By placing an order, you represent that you are legally capable of entering into a binding contract. 

3. Account Responsibility

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Product Information & Orders

We strive to describe our products accurately, but we cannot guarantee that all descriptions, images, or pricing are completely error-free. If an item is listed at an incorrect price due to a typographical error or pricing error, we reserve the right to cancel the order or contact you for instructions. 

5. Pricing, Payments & Taxes

Prices for products are listed on the Site and may change at any time without notice. Payment will be charged at the time of purchase in accordance with our Payment Policy. Applicable taxes will be added at checkout based on your location. International customers are responsible for any duties, taxes, or fees imposed by their country.

6. Shipping & Delivery

Shipping terms, including costs and estimated delivery times, are outlined in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier delays or other factors beyond our control. 

7. Returns & Refunds

Your rights and responsibilities regarding returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase. 

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is owned by or licensed to Healthy Body HQ and is protected by copyright, trademark, and other intellectual property laws. You agree not to use, reproduce, distribute, or create derivative works from this content without our prior written consent. 

9. Prohibited Uses

You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:

• Violating any applicable laws or regulations
• Impersonating another person or misrepresenting your identity
• Interfering with the Site’s operation or security
• Submitting false information or fraudulent orders
  Healthy Body HQ reserves the right to suspend or terminate access if you violate these Terms. 

10. Disclaimers & Limitation of Liability

To the fullest extent permitted by law:

• The Site and all products are provided “as is” and “as available” without warranties of any kind.
• Healthy Body HQ does not guarantee uninterrupted access, error-free operation, or the accuracy of product descriptions.
• Our total liability for any claim related to the Site or products will not exceed the purchase price of the product at issue. Under no circumstances will Healthy Body HQ be liable for indirect, incidental, or consequential damages. 

11. Indemnification

You agree to indemnify and hold Healthy Body HQ and its affiliates harmless from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising out of your violation of these Terms or your use of the Site.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

If you have questions or concerns about these Terms, you may contact us at:

Healthy Body HQ
3135 Argentia Road, Unit 2, Suite 1011
Mississauga, ON L5N 8E1, Canada
Phone: (437) 837-1618
Email: support@shophealthybodyhq.com
Support Hours: Weekdays: 5:00 PM – 9:00 PM EST; Weekends: 9:00 AM – 5:00 PM EST

CONTACT US

We're Here to Help

Have a question, concern, or just want to say hello? Our team is ready to assist you with anything you need—from product info to order updates.

We typically respond within 24 hours on business days (Monday to Friday).

Your wellness journey matters to us—let’s make it smooth and stress-free.

Email: 

support@shophealthybodyhq.com

Phone: 

(437) 837 1618

Address: 

3135 Argentia Road Unit 2, Suite 1011

Mississauga, ON L5N 8E1

Canada