Payment Policy

Effective Date: August 2, 2025

At Healthy Body HQ, we are committed to providing a secure, transparent, and reliable payment experience for all customers. Please review the following terms regarding payments on our website.

1. Secure Payment Processing

• All transactions are processed securely through Shopify Payments, PayPal, and other trusted third-party gateways.
• Payment details are encrypted using industry-standard SSL technology.
• We do not store or have access to your full credit card information.

2. Accepted Payment Methods

We currently accept:

• Visa, MasterCard, American Express, Discover, Diners Club
• PayPal
• Shopify Payments (including Apple Pay, Google Pay, Shop Pay)
• Other methods as listed at checkout

3. Timing of Charges

• Your payment method will be charged at the time of order placement.
• Orders are not processed or shipped until full payment is received.
• If your payment is declined, you will be notified to update your method before the order can proceed.

4. Taxes and Duties

• U.S. Customers: Applicable sales taxes are calculated and added at checkout based on your shipping address.
• International Customers: Import duties, customs fees, and taxes may apply. These charges are the responsibility of the buyer and are not included in our product prices or shipping costs.

5. Currency

• All prices are listed and charged in U.S. Dollars (USD).
• If you pay in another currency, your card issuer or payment provider may apply conversion rates and fees.

6. Payment Verification and Fraud Prevention

• We reserve the right to verify payment details before processing any order.
• Orders flagged for potential fraud may be delayed or canceled for your protection.
• Any unauthorized use of payment methods may be reported to the appropriate authorities.

7. Payment Issues

• If a payment fails or is disputed, we will notify you by email.
• Healthy Body HQ is not responsible for delays caused by failed or incomplete payments.
• If a payment is reversed after goods have shipped, we reserve the right to recover costs associated with the order.

8. Contact Information

For payment-related questions, please contact us:

Email: support@shophealthybodyhq.com
Phone: (437) 837-1618
Address: 3135 Argentia Road Unit 2, Suite 1011                                                  Mississauga, ON L5N 8E1 Canada